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Quality Management Systems

 Quality Management Systems for the following industry groups:
 Building & Construction (all trades)

 Service and Maintenance

 Manufacturing & Engineering

MCA – Website Links:

OH&S Management Systems

Business Services

Business Management Courses

Environmental Management Systems

OH&S Property & Site Hazard Inspections

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Quality Management Systems

MCA® - Business Education & Training have a proven record in assisting clients in obtaining Quality Management Certification / registration and can assist your business in meeting its Quality Management requirements in a cost effective way. We can develop your entire program in-house, thus assuring you of minimum down time.

Quality management systems are a very useful business tool wether you choose to obtain third party certification or simply want to have systems in place to improve your business. Systems need the flexibility to adjust to today’s changing business environment and your business’s activities.

Many businesses are already carrying out activities associated with quality management, most of time you will find you do not have this documented. It is also important to note that you should not need to substantially change the way you run your business. Quality management systems are tailored to suit your business.

MCA® - Quality Management Systems consist of:

  • Quality Policies and Procedures
  • Forms and Checklists
  • Work Method Statements
  • Site Specific Quality Plans

Plus much more… Contact us NOW for details

Advantages of implementing a Quality Management System in your business:

  • Enahance your compan's ability to win contracts by opening up new market opportunities
  • Greater customer focus leading to improved customer satisfaction, resulting in repeat business
  • Continual improvement of your business and its activities through regular reviewing of your operations.
  • Identification and cause of potential problems.
  • Improved education and training of your staff.
  • Reduction in rework and scrap.
  • Implemented in a cost effective way.
  • Tailored to suit your company’s processes.
  • Adds value $$$ to your business.

A quality management system is about documenting what you do to assist you in running your business

Documented procedures should contribute to helping you and your personnel do their job effectively rather than create unnecessary or excessive paperwork. The following is an example list of processes, where a quality management system will assist to improve your business:

Compliance to the applicable Australian Standards:

  • AS/NZS-ISO 9001: 2000 (Quality Management Systems – Requirements
  • AS/NZS-ISO 9004: 2000 (Quality Management Systems – Guidelines for performance improvements)

The Quality Management System can be intergrated with the MCA® OH&S and Environmental Management Systems to give a whole of business approach.

Contact MCA® - Business Education & Training NOW to discuss your individual requirements.


Workplace Health & Safety (WHS) 2012.
Protect yourself from fines and prosecution.
Are You Aware?
  • New work health and safety (WHS) laws were introduced on 1st January 2012
  • The WHS laws replaced the existing OH&S laws.
  • These new laws will be consistent across Australia.
  • These changes will affect all Australian workplaces with INCREASED PENALTIES(corporations face fines of up to $3 million per offence, while individuals face fines of $600,000 or 5 years in jail.) for non compliance.

What you need to do.

Ensure you have documented safe systems of work in your workplace.

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